Patients & Visitors | Ames, IA - Mary Greeley Medical Center

Patients & Visitors

Whether you’re a patient or a visitor at Mary Greeley Medical Center, we want your experience to be welcoming and caring. Even before you enter the medical center, you can use this website to find information that can help you get ready for the time you’ll spend with us.

Visiting Hours

Mary Greeley has a responsibility to provide an atmosphere that supports and promotes patient recovery. Adequate rest is necessary for a rapid recovery. We also recognize the therapeutic role that visitors play in the healing process. Mary Greeley ensures the right of a patient to receive visitors consistent with patient preferences, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend. The patient has the right to withdraw or deny his or her consent to receive specific visitors.

Patient visitation rights are subject to Mary Greeley Medical Center’s justified clinical restrictions. Such restrictions may be imposed when it is considered necessary to provide safe care to the patient or other patients. A justified clinical restriction may include, but need not be limited to one or more of the following circumstances:

  • There may be infection control issues;
  • Visitation may interfere with the care of other patients;
  • The hospital is aware that there is an existing court order restricting contact;
  • Visitors engage in disruptive, threatening, or violent behavior of any kind;
  • The patient or patient’s roommate(s) need privacy;

The patient is undergoing a clinical intervention or procedure and the treating health care professional believes it is in the patient‘s best interest to limit visitation during the clinical intervention or procedure.

For our Birthways unit, we request that all visitors check in at the Birthways front desk. This is to ensure the privacy and security of our patients. We provide a mid-afternoon quiet time from 1:30 to 3:30 p.m., during which napping is encouraged. Please consider this when planning a visit.

Gift Shop

Auxiliary Gift Shop

The Mary Greeley Auxiliary Gift Shop staff and volunteers can assemble and deliver a gift to in-hospital patients. Visit us near the hospital main entrance or call us at 515-239-2190.

Send a gift

Cheer Cards

Cheer Cards

Let a patient know you’re thinking of them by sending a Cheer Card!  Cheer cards are fun, easy to personalize and free.  Browse our Cheer Cards and brighten someone's day.

Send a cheer card