Patient and Visitor Information - Ames, Iowa - Mary Greeley Medical Center

Patients & Visitors

Whether you’re a patient or a visitor at Mary Greeley Medical Center, we want your experience to be welcoming and caring. Even before you enter the medical center, you can use this website to find information that can help you get ready for the time you’ll spend with us.


You may park your car free of charge in the parking ramp located across the street south of the medical center. Parking is available in the surface lots west of the medical center. View the map.

Complimentary Valet Parking

Mary Greeley Medical Center offers free valet parking. Please pull into the valet lane at the main entrance and wait for a valet service attendant to greet you. View the map.

A valet service attendant will accept your keys, record identifying information and park your car. When you're ready to leave go to the west entrance/patient discharge, the valet will return your car to you at the front door.

If you do not pick up your car before 8:30 p.m., you may go to the Emergency Department Admitting Desk to retrieve your keys and learn the location of your car.

We politely request that you not tip our valets.

Visiting Hours

Mary Greeley has a responsibility to provide an atmosphere that supports and promotes patient recovery. Adequate rest is necessary for a rapid recovery. We also recognize the therapeutic role that visitors play in the healing process. Mary Greeley ensures the right of a patient to receive visitors consistent with patient preferences, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend. The patient has the right to withdraw or deny his or her consent to receive specific visitors.

Patient visitation rights are subject to Mary Greeley Medical Center’s justified clinical restrictions. Such restrictions may be imposed when it is considered necessary to provide safe care to the patient or other patients. A justified clinical restriction may include, but need not be limited to one or more of the following circumstances:

  • There may be infection control issues;
  • Visitation may interfere with the care of other patients;
  • The hospital is aware that there is an existing court order restricting contact;
  • Visitors engage in disruptive, threatening, or violent behavior of any kind;
  • The patient or patient’s roommate(s) need privacy;

The patient is undergoing a clinical intervention or procedure and the treating health care professional believes it is in the patient‘s best interest to limit visitation during the clinical intervention or procedure.

For our Birthways unit, we request that all visitors check in at the Birthways front desk. This is to ensure the privacy and security of our patients. We provide a mid-afternoon quiet time from 1:30 to 3:30 p.m., during which napping is encouraged. Please consider this when planning a visit.

Gift Shop

Auxiliary Gift Shop

The Mary Greeley Auxiliary Gift Shop staff and volunteers can assemble and deliver a gift to in-hospital patients. Visit us near the hospital main entrance or call us at 515-239-2190.

Send a gift

Cheer Cards

Cheer Cards

Let a patient know you’re thinking of them by sending a Cheer Card!  Cheer cards are fun, easy to personalize and free.  Browse our Cheer Cards and brighten someone's day.

Send a cheer card

Hospital Floor Map

Hospital Floor Map

Bugies Coffee and Tea CompanyBurgie's Coffee & Tea Company, located next to the Gift Shop, offers coffee, specialty drinks, pastries, deli sandwiches and other treats. There's a relaxing seating area where you can enjoy a snack and conversation.

Burgie's hours are:

  • Monday-Friday
    6 a.m. - 8 p.m.
  • Saturday
    8 a.m. - 4:30 p.m.
  • Sunday
    9 a.m.-1:30 p.m.

Gift Shop at Mary Greeley

The Gift Shop has been temporarily closed due to COVID-19.