Coronavirus (COVID-19)

Coronavirus (COVID-19)

Mary Greeley Medical Center has taken a number of steps in response to growing concerns about novel coronavirus (COVID-19).

If you are concerned that you may have been exposed to COVID-19 or are experiencing symptoms, contact your primary care physician.

Posted: March 3, 2020
Updated: March 26, 2020 - 1:17pm

Visitor Restrictions

Due to COVID-19 and flu concerns, the following visitor restrictions are currently in effect:


  • Visitors are limited to two per patient – must be the same two people during the patient’s entire length of stay.
  • Children under the age of 18 are not allowed.
  • Pediatrics & NICU: Restricted to parents of patient.
  • Birthways: Restricted to one support person – must be the same person during the patient’s entire length of stay

Visitors and staff will be screened at entrances. If you are a visitor and are ill or experiencing any of the following symptoms, we request that you not visit any patients. Symptoms include fever, chills, cough, runny or stuffy nose, body aches, headache and fatigue.

Visitor & Staff Screening

Mary Greeley Medical Center is screening visitors as they enter the hospital’s facilities starting Wednesday, March 18.

The screenings are intended to ensure the safety of patients, visitors and staff.

The screenings will be conducted by trained staff at all entrances to medical center.

UPDATE: March 22, 2020
Following Gov. Kim Reynolds and the Iowa Department of Public Health’s announcement of revised public isolation recommendations, Mary Greeley Medical Center will ask visitors if they or anyone in their household has traveled outside of Iowa in the last 14 days or if they have been in close proximity to anyone who is positive for COVID-19. This will be part of a screening process Mary Greeley has had in place at entrances for the past week. Visitors who answer “yes” either of these questions will be asked to return home, self-isolate and contact their primary care physician. They will not be allowed in the hospital.

Visitors will have their temperatures taken and will be asked to answer questions about their current health status.

Mary Greeley staff will also be screened as they enter the building.

Entrances Closing

Some entrances to the building will be temporarily closed or have reduced hours. The skywalk entrance from the parking ramp will close. At present, the main lobby and Emergency Department entrances will remain open at all hours.


Mary Greeley COVID-19 Support Fund

Make a Donation

Food Donations (homemade food not accepted)

Accepted 6:00 am – 7:00 pm daily
Call Dietary at 515-239-2173 to arrange delivery

Personal Protective Equipment (PPE)

PPE such as gloves, masks, gowns and eye protection to Story County Public Health by calling 515-239-6730 (as for Sherry or Treasa) to arrange delivery. These items will not be accepted at the medical center. 

Handmade Masks

Thank you for the overwhelming response to making handmade face masks.  At this time we have enough people sewing and do not need additional volunteers. 

Deliveries accepted at the North Entrance only, located just south of McFarland Clinic’s east entrance
Only accepted Mon – Fri 7:00 am – 6:00 pm
Questions call: 515-239-2210

Other Donations or Questions

Call the Foundation at 515-239-2147 
Office hours: Mon – Fri 8:00 am – 4:30 pm

Elective Surgeries Suspended

Mary Greeley Medical Center, in conjunction with its affiliates, including McFarland Clinic, is temporarily suspending elective surgeries in response to the COVID-19 pandemic.

Suspending these elective surgeries will help decrease the risk of exposure to our community and to our staff, while also conserving medical supplies, medical beds, and other resources.

Surgeries scheduled this week and onward will be postponed, with the exception of urgent or time-sensitive procedures. Mary Greeley’s Emergency Department will remain open for patients requiring emergency attention.

Patients who have scheduled surgeries or procedures will be contacted by physicians or Mary Greeley staff. If you have concerns about a scheduled surgery or procedure, contact your provider.

“We realize this will be an inconvenience for many people. We also know that most people will understand the necessity for this action,” said Brian Dieter, president and CEO of Mary Greeley. “The safety of our patients is always our top priority and in this current crisis we are doing everything we can to ensure that we are contributing to the security of our community and to the care of the people who need us the most.”

Cafeteria & Burgie's Coffee Take Out Only

Effective immediately, Mary Greeley’s Cafeteria and Burgie's Coffee will only serve take-out meals for breakfast, lunch and dinner. Seating areas will not be available in either area. The cafeteria’s beverage station, which features coffee and soft drinks, will be closed.

Patient meal services will continue as always. Cafeteria hours will not change. Special function orders will still be available but will need to be individually packaged.

Lifetime Fitness Center Closed

Following yesterday's announcement by the governor, Lifetime Fitness in Story City is closed.

Valet Temporarily Closed

We have temporarily suspended valet parking. This decision was made to help ensure patient, visitor and staff safety during the COVID-19 crisis. People who come to the medical center will need to self-park in the parking ramp.

COVID-19 Recommendations for People with Diabetes

The CDC has determined that COVID-19 is a serious public health threat—and older adults and people with serious chronic medical conditions, including diabetes, are at a higher risk of experiencing complications and getting very sick from it.

See what people with diabetes need to know.

Classes & Events Cancellations

A number of Mary Greeley classes and programs, including Prime Time Alive presentations, child birth education classes, Birthways tours and Big Brother, Big Sister programs, have been cancelled due to infection control concerns. Before you plan to attend any class or program at Mary Greeley in the coming weeks, please ensure that it is still being offered. The best way to do this would be to email

Current classes or events that have been cancelled:

  • Morning Coffee Grief Support - meets Fridays from 10-11am.
  • Breastfeeding Support Group
  • All Aquatic Classes: Moms in Motion, Joints in Motion and Courage in Motion.
  • All pool and land punch carders in Medical Arts
  • All Senior Health Clinics (until further notice)
  • March 28: CPR for Family & Friends
  • March 31: Prime Time Alive, Mindful Eating: Why Did You Eat That?
  • April 2: Prime Time Alive, Why People Fall & How to Prevent Falls
  • April 4: Childbirth Education Class
  • April 6: Breastfeeding Class
  • April 6: Sibling Class
  • April 7 & 14: Childbirth Education Class
  • April 9: Alzheimer's Support Group
  • April 14: Spring Grief Support Group
  • April 17: Bliss Cancer Center Conference
  • April 17: From Wedding Rings to Nose Rings... Generational Difference (Nursing Grand Rounds)
  • April 18: CPR for Family & Friends
  • April 21: Baby Basics
  • April 23: Breastfeeding Class
  • April 23: Heartsaver CPR/AED
  • April 23: Sibling Class
  • April 29: AARP Smart Driver Course
  • The LISTEN Project (entire series)

Video Resources

Influenza & Prevention

While COVID-19 is grabbing the headlines, seasonal influenza remains a very real threat. Reports of illness and testing have increased in the past few weeks. While influenza B was predominant in December, we are now seeing a sharp rise in influenza A/H1N1.

In order to protect yourself and others from the spread of all respiratory viruses currently circulating, please continue the following actions:

  • Complete hand hygiene frequently.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with those that are sick.
  • Stay home if you are sick. Cover your cough.
  • Clean and disinfect frequently touched surfaces.

Travel Screening

We have implemented travel and symptom screening at all entry points to the hospital. Screening questions focus on a person’s current health condition, whether they have recently traveled internationally, or whether they’ve had close contact with a confirmed COVID-19 case. If a patient should meet screening criteria as a potential case, staff will follow specific procedures, which include:

  • Place a mask on the patient and ask them to complete hand hygiene
  • Move the patient to a private room
  • Notify appropriate medical center officials
  • Use established precautions to limit contact, including use of gowns, gloves, masks and face shield equipment


Supplies of personal protective equipment (PPE), including gloves, masks and gowns, are being closely monitored. Critical diagnostic and medical equipment is also being monitored. Shortages are expected and conservation measures that respect patient and staff safety have been put in place across the medical center. PLEASE NOTE: We have received inquiries about purchasing PPE from the medical center. All our supplies are intended for patient care. We do not sell PPE.

Iowa Department of Public Health (IDPH) & Other Partners

Mary Greeley Medical Center provides Story County Public Health services and is working closely with IDPH on the response to the coronavirus. If we are investigating a potential COVID-19 case, we will work with IDPH to complete a thorough clinical assessment, determine whether lab specimens are to be collected, and the need for further monitoring or self-quarantine. We are also in contact, as needed, with officials from Ames, Story County, the local school district and Iowa State University.

Response Team

An emergency response team is meeting regularly to ensure proper planning is in place and respond to any new developments. Dr. Daniel Fulton, McFarland Clinic infectious disease specialist, is doing presentations on the virus for medical center and clinic staff.

Medical Center Staff

The health and safety of our staff is vital to the health and safety of our community. Staff are trained in prevention measures when treating patients who have potentially infectious conditions. We will also use special signage on patient rooms when investigating a potential or confirmed case of an infectious disease. This signage alerts all staff – nursing, dietary, environmental services – of prevention measures that should be taken before entering the room. Mary Greeley also actively promotes hand hygiene for hospital staff.


If you have any questions about COVID-19 or Mary Greeley’s preparations, please email them to