Contact Us - Mary Greeley Medical Center

Contact Us Online

Contact Us

Mary Greeley Medical Center

1111 Duff Avenue
Ames, Iowa 50010

515-239-2011

Email us

Questions about your bill?

If you have a question about your bill, insurance claim or would like to update your address, our Business Services Department would be happy to help. Learn more.

Questions for First Nurse?

The Mary Greeley Medical Center First Nurse Call Center provides thoughtful health care advice, resources and referrals. It is a free, confidential health information service staffed by registered nurses.

Available 24 hours, First Nurse can be reached by calling:

  • Ames: 515-239-6877
  • Anywhere in Iowa: 800-524-6877

Please be prepared to give the name of your physician, the medications you are taking and any health problems you may have.

First Nurse does not replace 911. In a life-threatening emergency, always call 911.

If you wish to communicate electronically with your doctor's office, please use MyChart.

Employment questions?

Please visit Careers and Volunteers on our website to search and apply online. Or contact our Human Resources Department directly during business hours at 515-239-2168.

Do you have a request for medical records?

HIPAA regulations allows you to request copies of your personal health records.

You may download an authorization for release [English] or authorization for release [Spanish] form and return to us via e-mail or fax, 515-239-2049. The release form must be filled out in its entirety, and signed in order to be processed. When picking up your records, a valid picture ID is also required.

Do you have a request for vital records (birth certificate)?

Birth certificate certified copy requests must be made through Story County Vital Records. A $15 fee is required to search for a record and includes one certified copy. Each additional copy of the same record is an additional $15

Story County Vital Records Request - Application for Birth Certificate

Do you have a general question/concern?

We are here to answer your questions and listen to feedback about Mary Greeley programs and services. To contact us via email, please use the form below.