PRIDE Award LogoPRIDE Award

The PRIDE award is used to recognize a personal commitment toward an attitude which separates "very good" from mediocrity. Such an attitude is indicative of the Mary Greeley Medical Center mission statement and PRIDE values:

  • People-Oriented (empathetic, helpful, kind, friendly, cooperative)
  • Respectful (considerate, treats others with dignity, non-judgmental, maintains and enhances self-esteem, understanding, and confidentiality)
  • Innovative (creative, encourages new ideas and participation, visionary, open minded)
  • Dedicated (committed, caring, responsible, accountable, loyal, supportive)
  • Effective (competent, timely, purposeful, efficient, goal-oriented, cost-conscious, quality-focused)

PRIDE Award Nomination


Pride Award Winner Jody CalvertJody Calvert, Case Management

Nominated by Bonnie Castro, ACS & Samantha Walker, Case Management

Bonnie’s nomination reads, “Jody was helping with transportation needs for a patient after surgery. The patient was a single parent that didn’t have family close and had recently moved to the area. She helped to arrange the transportation and then paid out of her own pocket for pizza to be delivered to her house for her and her children when she arrived home.”

Samantha shared, “Over and over again Jody does things for her patients that go above and
beyond her call of duty. Recently, a patient’s spouse needed placement because our patient was no longer able to care for the spouse. Not only did Jody help facilitate the placement, but she did it for someone who wasn’t actually our patient. She never expects recognition for her repeated acts of generosity and thoughtfulness.”


Pride Award Winner Jessica HoweJessica Howe, Patient Access Services

Nominated by Kris Coady, Patient Access Services

“Jessica was working ER registration when a woman presented needing to be seen immediately. She was concerned because it was very cold and her three children and dog were waiting in the car until her mother could arrive.

In order to put the patient at ease, Jess offered to go out and stand in the cold with the kids and dog until they were safely handed off to their grandmother. The patient was very grateful.”


Pride Award Winner Bob CampbellBob Campbell, Guest Services

Nominated by Crystal Schiermeister, 5A & Cathy Wright, Guest Services

“Bob is known for his big bear hugs and ability to make people laugh. Recently, one of our Oncology patients was ‘down in the dumps.’. Her PCT thought Bob could lift her spirits. He went in, asked if he could give her a hug, and then sat and talked with her for awhile.

After spending some time with the patient, Bob then went down to the gift shop and bought her a card, coloring book and crayons. The patient was very thankful for the gift. A short time later, the PCT reported the patient was in much better spirits and was coloring in the new coloring book she received from him.”


PRIDE Award Winner Latisha Lowe, Diabetes & Nutrition EducationLatisha Lowe, Diabetes & Nutrition Education

Nominated by Anna Walker & Thyra Cox

Latisha plays a critical role in our department and recently she did three things, all in the
same day, that aligned with our PRIDE values.

  • She noticed a patient looked strange in the lobby and stopped to talk to her. The patient told her that her blood sugar was low and she had forgotten her Dexcom reader in the car. Latisha ran out to the patient’s car and got the Dexcom so the patient could check her blood glucose. It was indeed low, so Latisha got an educator who then took care of the patient.
  • Latisha got a phone call at the desk that one of our patients in a wheelchair was down in the lobby but had no one to transport her to the department so she went and got the patient.
  • One of our educators ran to get juice for a patient and knocked a glass off the counter. They had to quickly return to the patient so Latisha went in and cleaned up the mess. Nobody expected or asked her to do that.

She went above and beyond and we are so thankful for all she does.

Thank you, Latisha, for ‘Doing what’s right!'


PRIDE Award Winners Mayte Gerhart, Ian Halliday, Jill Hanselman & Drew Smith, 4BMayte Gerhart, Ian Halliday, Jill Hanselman & Drew Smith, 4B

Nominated by Shelly Nagel

Mayte, Ian, Jill and Drew were working on the unit when one of their co-workers became weak, confused, diaphoretic and passed out.

Mayte recognized that something wasn’t right with the co-worker in a patient’s room and called to her peers for help. Ian and Jill were at his side and assisted him to the desk; attempting to determine what was wrong. (The co-worker was in trouble and then unresponsive.)

Drew was very quick in helping deduce what was wrong during the situation by stating the co-worker was diabetic. The AccuChek read ‘low’ so he was taken by wheelchair to the ED by his peers.

The co-worker’s blood sugar was extremely low. He is okay now and is getting the treatment needed to safely manage his diabetes.

I would like to commend Mayte, Ian, Jill and Drew for recognizing a scary and fast-developing problem and aggressively pursuing a solution that truly saved their peer’s life. I am so proud to have them on my team!

Thank you, Mayte, Ian, Jill and Drew, for ‘Doing what’s right!


PRIDE Award Winner Eric Adelmund, Medical Telemetry Unit Clinical SupervisorEric Adelmund, Medical Telemetry Unit

Nominated by Amanda Lass

“Eric had a patient that was waiting for a ride to go home. The patient had an MCO policy that would arrange transportation. After three hours of attempting to get a ride, none of the 12 companies were able to give the patient a ride home.

The patient was so kind and said that was okay, but Eric felt that this was not right for the patient. He asked permission to give this patient a ride home since it was somewhat in his direction.

To add to it, oxygen was needed for the transport so he was able to find a way to get portable oxygen and gave the patient a ride. Eric did what was right for this patient.”

Thank you, Eric, for ‘Doing what’s right!


PRIDE Award Winner Heather Hinote, 4BHeather Hinote, 4B

Nominated by Shelly Nagel, 4B & Dr. Mark Taylor

Heather was caring for a patient with a chest tube. The patient had a large air leak and was stable. The air leak suddenly stopped and the patient began an alarming respiratory decline. Heather recognized the problem, acted aggressively to relieve the patient’s distress, called the physician and began preparing for tests and contingencies.

She called the physician repeatedly and insisted the patient be evaluated. The physician determined during that evaluation that the patient was near death and immediate measures were needed.  All of the staff who responded to this emergency were exceptional; however Heather was the ‘Point of the Spear’ in recognizing the fast-developing problem and was aggressive in pursuing a solution that saved this patient’s life.

Thank you, Heather, for ‘Doing what’s right!


PRIDE Award Winner Amy Courneya, HospiceAmy Courneya, Hospice

Nominated by Shawna Kilstrom, Hospice

We had an elderly home hospice patient who  was having considerable difficulty getting his newspaper from the curb and bringing his garbage container back to the house. Amy spent over an hour on the phone with the Des Moines Register to arrange to have his paper carrier bring his paper to the house. She then called the garbage pick up company to have them drive into the alley and pick up his garbage. She is very good at improving our patients’ experience. Things like this mean so much to them.

Thank you, Amy, for ‘Doing what’s right!


PRIDE Award Winner Cheryl Uhlmeyer, ORCheryl Uhlmeyer, OR

Nominated by Melodee Correy, PACU

During a Saturday morning run past Mary Greeley, Cheryl noticed a car near the front entrance.

The visitor seemed confused on where/how to park as she was accustomed to Valet parking. Cheryl began explaining the correct route and pointing her in the right direction. When the visitor didn’t seem to grasp her instructions, Cheryl got into the car and navigated her into the parking ramp and into an appropriate parking stall.

Once parked, it was apparent that the visitor wasn’t sure how to get to her destination. Cheryl then walked her into Mary Greeley from the ramp to the designated elevator to the appropriate floor and even gave her instructions on how to get back to her car.

Thank you, Cheryl, for ‘Doing what’s right!


PRIDE Award Winner Courtney Titman, BirthwaysCourtney Titman, Birthways

Nominated by Stacy Peterson, Birthways and Tara Webber, Pediatrics

Birthways recently had an unexpected preterm twin delivery right before shift change and Courtney was coming in for her shift.

She immediately threw her belongings down and jumped right into the NICU to help out with the preterm twins. Blank Children’s Transport Team arrived to transport the twins to their facility for a higher level of care. Two of the nurses on the transport team were supposed to have been done with their shift but had stayed late to help with the transport of the twins.

When they arrived, the two nurses from Blank stated how tired and hungry they were. Courtney went to our break room and got the two nurses food, and drinks. The two nurses were very grateful for Courtney’s actions.

This is an excellent example of how Courtney treats others. She shows compassion and dedication for not only her patients and peers at Mary Greeley, but also other facilities that we work closely with.

Thank you, Courtney, for ‘Doing what’s right’ by representing Birthways and NICU at Mary Greeley and showing Blank Children’s Transport Team our values, mission, and what it means to go above and beyond!


PRIDE Award Winner Jill Bartlett, BirthwaysJill Bartlett, Birthways

Nominated by Stacy Peterson

“Jill was caring for a patient that had severe pregnancy complications. The patient was brought in by ambulance and after being assessed, it was determined by the provider that the patient needed to be induced for the safety of her and her baby. The patient wanted to go home, saying she didn’t feel prepared to have a baby and wanted to have some personal items she felt she needed.

Jill educated the patient on the importance and severity of her medical complications and what could happen if she left the hospital. The patient still wanted to leave so Jill made a plan with the patient that if she left, a cab would be at her house to pick her up in exactly two hours and bring her back to the hospital.

The patient agreed and Jill arranged a cab to pick the patient and be brought back to Birthways to safety deliver her baby.

Jill is a true definition of a nurse that goes above and beyond each and every day. To her, this was no big deal – just another day at work. But to ensure the safety of the patient and the baby, this was a huge way of ‘Doing What’s Right’”


Pride Award Winner CAS & BICAS & BI Departments

Nominated by Bonnie Kester, Director of Emergency Services

“About a month ago, I had briefly told my manager about a family with urgent needs. Evan and her team rallied around the family, getting donations for, groceries and clothing for the children and even got a queen mattress donated from a local store.

With the help of Bill, MGMC’s social worker, they loaded the donations and delivered them to the family themselves. This is definitely above and beyond even for Mary Greeley employees and they deserve a big KUDOS and recognition for this.”

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