Patient and Visitor Information - Ames, Iowa - Mary Greeley Medical Center

Patients & Visitors

Whether you’re a patient or a visitor at Mary Greeley Medical Center, we want your experience to be welcoming and caring. Even before you enter the medical center, you can use this website to find information that can help you get ready for the time you’ll spend with us.


You may park your car free of charge in the parking ramp located across the street south of the medical center. Parking is available in the surface lots west of the medical center.

Construction work on the medical center means several changes to how motorists and pedestrians navigate the hospital campus. Learn more.

Complimentary Valet Parking

Mary Greeley Medical Center offers free valet parking. Please turn into the loop driveway and wait for a valet service attendant to greet you.

A valet service attendant will accept your keys, record identifying information and park your car. When you're ready to leave, the valet will return your car to you at the front door.

If you do not pick up your car before 8:30 p.m., you may go to the Emergency Department Admitting Desk to retrieve your keys and learn the location of your car.

We politely request that you not tip our valets.

Visiting Hours

Mary Greeley Medical Center provides flexible times for family and friends to visit loved ones. Below are our general guidelines.

Maternity/OB - Birthways Unit

Visitors are welcome on Birthways from 11:00 am - 1:30 pm and 3:30 pm - 8:00 pm. Birthways values our new moms' need for rest. Therefore, we provide a mid-afternoon naptime from 1:30 - 3:30 pm, during which time visitors are not permitted (with the exception of grandparents and the mother's support person).

To provide privacy to our patients and maintain security for our babies, we request that all visitors check in at the Birthways desk. Visitors of any age may visit with the permission of our patients. Please remember to keep your visits brief to allow our parents to rest. While you are sleeping at night, parents are awake caring for their newborn. You may be required to leave at the request of nursing or medical staff. We may make adjustments to the visitation policy during the influenza season to keep our families healthy.

Intensive Care Unit

Immediate family
Any time

Under age 14
On physician's order

Acute Rehabilitation

Immediate family
Any time

Relatives or friends
3:30 p.m. to 8 p.m.

All Other Hospital Units

8 a.m. to 8 p.m.

If required by the patient's needs, or at the patient's request, visitors may be asked to leave at any time by nursing or medical staff.

Online Gift Shop

Looking for something special for a loved one at Mary Greeley?  Our online gift shop has several comforting items available, including fresh flowers, balloons, and stuffed animals.

Browse the gift shop

Cheer Cards

Let a patient know you’re thinking of them by sending a Cheer Card!  Cheer cards are fun, easy to personalize and free.  Browse our Cheer Cards and brighten someone's day.

Send a cheer card

Hospital Floor Map

Hospital Floor Map

Patient Guide

Patient Services GuideThe Patient Services Guide is designed to help provide you, your family and visitors, with helpful information about our services.


Bugies Coffee and Tea CompanyBurgie's Coffee & Tea Company, located next to the Gift Shop, offers coffee, specialty drinks, pastries, deli sandwiches and other treats. There's a relaxing seating area where you can enjoy a snack and conversation. 

Burgie's hours are: 

  • Monday-Friday
    6 a.m. - 8 p.m.
  • Saturday
    8 a.m. - 4:30 p.m.
  • Sunday
    9 a.m.-1:30 p.m.