MGMC Recognized for Performance Excellence
AMES, IA – Mary Greeley Medical Center has received a 2012 Iowa Recognition for Performance Excellence (IRPE) Silver Award. This is the second year in a row the hospital has been recognized with a Silver Award.
“Everything we do is centered on patient care and
providing the highest quality and safest care
possible. The IRPE recognition affirms that we
continue to improve our services and that we
sustain the improvement.” - Karen Kiel Rosser,
Vice President of Quality Improvement
The IRPE is one of 39 state award programs aligned with the National Baldrige Performance Excellence Program. The program was created to identify and recognize role-model businesses, establish criteria for evaluating improvement efforts, and to share best practices. Its scope was expanded to include health care organizations in 1999.
The Iowa Quality Center, an independent nonprofit agency in Marion, Iowa, has administered the IRPE since 2000. This year, the IRPE process involved 57 volunteer examiners from all sectors of business. Applicants were scored based on their applications and examiner site visits. Examiners looked for systematic processes and results in several areas, including leadership, strategic planning and customer focus.
“We adopted the IRPE criteria in 2009 as a framework for excellence at Mary Greeley,” said Karen Kiel Rosser, vice president of quality improvement. “Everything we do is centered on patient care and providing the highest quality and safest care possible. The IRPE recognition affirms that we continue to improve our services and that we sustain the improvement.”
Mary Greeley Medical Center will be honored at the Governor’s Celebration of Excellence on May 2, 2013 at the Meadows Conference Center in Altoona.