Emergency Care

A middle-of-the-night illness. An accidental injury. A heart attack. Health emergencies can happen without warning. They can be frightening for the person experiencing them, as well as their loved ones. The Mary Greeley Medical Center Emergency Department is ready to help you through those emergencies with a dedicated team of highly trained and compassionate medical professionals.

We are a Level III trauma center, which means we are capable of treating almost every injury or illness on site. Certain conditions, such as high-risk trauma and burns, may require transfer to another facility by our highly trained paramedic specialists.

The Emergency Department at Mary Greeley Medical Center

At the Emergency Department at Mary Greeley Medical Center, the focus is on using the medical center’s extensive resources to provide high-level emergency care. That includes:

  • 24-hour-a-day, 365-days-a-year staffing
  • A team of physicians specially trained in emergency care, and registered nurses with certifications in advanced cardiac life support, pediatric advanced life support and trauma nursing
  • Experienced paramedics who are trained to be life-saving first responders when a health emergency arises
  • Certification as a Primary Stroke Center, recognizing our efforts to provide immediate intervention to people who may be experiencing stroke
  • 24-hour-a-day Cardiac Catheterization Laboratory for sophisticated emergency heart procedures
  • 24-hour-a-day Laboratory and Radiology departments to provide quick, state-of-the-art test results for fast diagnoses
  • 24-hour-a-day Pharmacy services that can fill prescriptions prior to discharge
  • Sexual Assault Response Team (SART) – We provide a safe, private examination room where victims of sexual assault can be examined, counseled and comforted by a specially trained forensic nurse, away from the public glare of an emergency room.

Emergency Department Waiting Times and Oversight

Our Emergency Department is under the medical direction of a board-certified physician who monitors the quality in every aspect of emergency care, enabling the entire Emergency Department and its support services to work as a team. That provides many benefits for patients, including quicker response times. The length of wait for treatment is consistently below the national average.

Prepare for Your Visit

Learn more about coming to the ER, including what to bring and what to expect when you need emergency services at Mary Greeley Medical Center.

Dealing with Emergencies

Review this helpful information about emergencies from our health library before you need it. Then, when you are faced with an emergency or injury, you will know what to do. Your confidence in dealing with both major and minor emergencies will be reassuring to an injured person.

Saving Mr Borst

Patient Story: Saving Mr. Borst

An Ames man needed a medical miracle fast. Here's how he found it at Mary Greeley.

Read more.

We Can Help

First Nurse

  • First Nurse: Talk to one of our nurses 24 hours a day for free health care advice, resources and referrals! Call 515-239-6877 or 800-524-6877.
  • Health Library: Search our online library containing information on health conditions, medications, medical tests, and more.